Why Do We Insist Our Contractors Have Quality, Health and Safety, and Environmental Management Systems in Place?

At TPH, excellence in every aspect of our projects is non-negotiable. That’s why we require our contractors to have a compliance management system strategy that has robust Quality, Health and Safety, and Environmental Management Systems in place. This commitment ensures that our standards are upheld throughout the installation process, providing our clients with the highest level of service and protecting everyone involved.

What We Expect From Our Contractors

We partner with contractors who share our dedication to quality, safety, and environmental stewardship. To maintain our high standards, we expect our contractors to meet the following requirements:

  1. Company Certifications: You must provide relevant certifications demonstrating your commitment to industry standards, such as MCS for solar installation.
  2. Insurance Documents: You must maintain comprehensive insurance coverage to protect against potential risks.
  3. Operative Competence Records: Proof of the qualifications and competence of all project personnel must be provided.
  4. Statutory Inspection Records: You must keep up-to-date records of all required equipment inspections during installation.
  5. Method Statements and Risk Assessments: Prepare detailed plans and risk assessments to ensure safe and efficient operations.
  6. Waste Documentation: Maintain proper documentation of waste management practices in compliance with environmental regulations.
  7. Past Performance: You must demonstrate a proven track record of successful projects and satisfied clients.
  8. Financial Status Checks: Ensure financial stability to deliver projects without interruptions.
  9. Warranties & Product Certifications: Guarantees that all products and services meet the required standards and certifications.

Our Commitment to Compliance

TPH have a fully vetted Supply Chain and shall ensure that all our Contractors hold company-specific certifications for their related sectors e.g. MCS for Solar Installation and hold an Integrated Management System consisting of the following ISO:

  • ISO 9001:2015 – Quality Management System: Demonstrating high standards and enforcing policies to ensure product and service quality. TPH shall hold and share if requested, a fully in-date ISO 9001 Certificate held by any contractor used.
  • ISO 14001:2015 – Environmental Management System: Reducing environmental impact across business operations, including procurement, storage, distribution, product development, manufacturing. So that it reduces its impact on the environment.
  • ISO 45001:2018 – Occupational Health and Safety Management System: Enhancing safety, legal compliance, and organisational resilience and can help deliver the following benefits:
  1. Increase organisational resilience through proactive risk prevention, innovation and continual improvement.
  2. Strengthening legal and regulatory compliance whilst reducing business losses.
  3. Demonstrates brand responsibility by committing to safe, healthy and sustainable work
  4. One global occupational health and safety system for all businesses, of all

By insisting on these compliance standards, we aim to deliver projects that meet and exceed our client’s expectations.

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Why Do We Do All This?

We handle the complexities so you can focus on what matters most – a successful project delivered with the highest quality and safety standards.

Interested in Partnering With Us?

If you are a contractor who shares our commitment to quality, safety, and environmental responsibility, we invite you to join our vetted supply chain. Becoming a part of TPH’s trusted network means upholding the highest industry compliance standards and contributing to our mission of excellence.

Contact us today to learn how you can partner with TPH and become an integral part of our success.

Contractor Pre-Qualification: Frequently Asked Questions (FAQ)

What is a PQQ, and why do contractors need to complete it?

A Pre-Qualification Questionnaire (PQQ) is a document that contractors must
complete to demonstrate their ability to meet specific criteria before being considered
for a contract. It helps assess whether the contractor has the necessary experience,
qualifications, and resources to compliance undertake the work.

How can contractors access the PQQ?

Contractors will be invited to complete the PQQ on our Contractor Portal. The portal
will provide all necessary instructions and guidelines for completing the PQQ.

What types of insurance must contractors provide evidence for?

Contractors must provide evidence of required insurances, including Employers
Liability, Public Liability, and Indemnity Insurance. These insurances are essential to
cover potential risks and liabilities associated with the contract work.

What are the Health & Safety Policy requirements for contractors?

Contractors with 5 or more employees must submit their latest Health & Safety
(H&S) Policy. This policy should be signed, dated, and demonstrate the contractor’s
commitment to maintaining a safe work environment.

What are Risk Assessments and COSHH Assessments, and what is required of contractors?

Risk Assessments identify potential hazards and outline measures to mitigate them,
while COSHH (Control of Substances Hazardous to Health) Assessments focus on
controlling hazardous substances. Contractors should be able to provide these
assessments or outline their processes for carrying them out.

How should contractors manage resource identification?

Contractors must identify all personnel involved in fulfilling the contract, including
employed, compliance, self-employed, and sub-contract personnel. This ensures that the
contractor has sufficient and competent resources to complete the work.

What training and competence evidence must be provided?

Contractors must provide evidence of their Training Matrix, Training Records, and
proof of competence for all personnel assigned to work on the project. This
demonstrates that the workforce is adequately trained and competent to carry out
the required tasks.

What accident and investigation management procedures must contractors outline?

Contractors must outline their procedures for compliance managing accidents and incidents,
including a summary of their performance over the past 12 months. This ensures
that contractors have robust systems in place to handle any unforeseen events.

What certifications are contractors required to submit?

Contractors must submit copies of their current certifications, such as ISO 9001, ISO
14001, ISO 45001, and any other relevant sector certifications. These certifications
demonstrate compliance with quality, environmental, and occupational health and
safety standards.

What happens after a contractor passes the PQQ?

Once a contractor has successfully passed the PQQ, they will undergo a Stage 2
Assessment. This assessment involves compliance a detailed review of various aspects,
including job folder structures, health and safety policies, risk assessments, training
evidence, insurances, accident compliance management procedures, and more.

What does the Stage 2 Assessment entail?

The Stage 2 Assessment is a comprehensive evaluation of the contractor’s
readiness to fulfill the contract. It includes reviews of file structures, policies, RAMS
(Risk Assessment Method Statements), training matrices, insurance coverage,
accident procedures, subcontractor evaluations, equipment maintenance,
environmental controls, welfare arrangements, and communication management for
foreign nationals.

How does the contractor's H&S Policy get evaluated during the Stage 2 Assessment?

During the Stage 2 Assessment, the contractor’s Health & Safety Policy, along with
Environmental and Quality Policies, will be reviewed to ensure they are compatible
with TPH Policies. This ensures alignment and adherence to required standards.

What specific documents are required for the review of RAMS during Stage 2?

Contractors must provide copies of all relevant Risk Assessment Method Statements
(RAMS) for the types of works being carried out. They must also show evidence of
communication of these RAMS to all persons involved in the tasks.

What does the contractor need to demonstrate regarding equipment during the Stage 2 Assessment?

Contractors need to provide a register of equipment compliance, along with associated
maintenance records, statutory inspections, and processes for conducting pre-use
inspections of equipment. This ensures that all equipment is safe and well-
maintained.

What are the requirements for subcontractor evaluations?

Contractors must provide evidence of their onboarding process for subcontractors,
ensuring that all subcontractors meet the necessary requirements to work on behalf
of the contractor.

What environmental documentation must be provided?

Contractors must provide visibility of their Waste Carriers Licence, Duty of
Care/Waste Transfer Records, and specific environmental controls such as spill
management. This documentation ensures compliance with environmental
regulations.

How should contractors manage welfare arrangements?

Contractors must review and provide details of current welfare arrangements and
provisions in place for both fixed locations and project sites. This ensures that
appropriate welfare facilities are available for all workers.

What should contractors provide regarding communication management for foreign nationals?

Contractors need to detail how they manage communications with foreign nationals
involved in the project, ensuring that all language and cultural barriers are
appropriately addressed.